Telephone courtesy & client service /
Lloyd Finch.

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Main Author
Finch, Lloyd C.
Related Names
American Veterinary Medical Association.
Language(s)
English
Published
Los Altos, CA : Crisp Publications, c1987.
Subjects
Veterinarian and client.
Customer services.
Telephone etiquette.
Note
"Based on the book "Telephone courtesy and customer service" by Lloyd Finch." --t.p. verso.
"This book has been customized for use in the veterinary practices by the American Veterinary Medical Association..."- t.p.
Physical Description
64 p. : ill. ; 26 cm.
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