Telephone courtesy & client service

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050 ⊔ 4 ‡aBJ2195 ‡b.F56x 1987
092 ⊔ ⊔ ‡a636.089 ‡bF48
100 1 ⊔ ‡aFinch, Lloyd C.
245 1 0 ‡aTelephone courtesy & client service / ‡cLloyd Finch.
260 ⊔ ⊔ ‡aLos Altos, CA : ‡bCrisp Publications, ‡cc1987.
300 ⊔ ⊔ ‡a64 p. : ‡bill. ; ‡c26 cm.
500 ⊔ ⊔ ‡a"Based on the book "Telephone courtesy and customer service" by Lloyd Finch." --t.p. verso.
500 ⊔ ⊔ ‡a"This book has been customized for use in the veterinary practices by the American Veterinary Medical Association..."- t.p.
538 ⊔ ⊔ ‡aMode of access: Internet.
650 ⊔ 0 ‡aVeterinarian and client.
650 ⊔ 0 ‡aCustomer services.
650 ⊔ 0 ‡aTelephone etiquette.
710 2 ⊔ ‡aAmerican Veterinary Medical Association.
740 0 ⊔ ‡aTelephone courtesy and customer service.
740 0 ⊔ ‡aTelephone courtesy and client service.
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