Sustaining total quality /
edited by Theresa Brothers and Elizabeth Miranda.

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Related Names
Miranda, Elizabeth.
Conference Board.
Language(s)
English
Published
New York, NY : Conference Board, c1993.
Subjects
Communication in management > United States.
Customer services > United States.
Total quality management > United States.
Summary
"Based on excerpts of speeches from the Conference Board's European and U.S. Quality Conferences, this report describes how companies are facing the challenges of total quality management"--p. 7.
Note
Title from caption.
Physical Description
54 p. ; 28 cm.
ISBN
0823704734
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Limited (search only)   University of Michigan