Sustaining total quality /
edited by Theresa Brothers and Elizabeth Miranda.

Description

Related Names

Miranda, Elizabeth.
Conference Board.

Language(s)

English

Published

New York, NY : Conference Board, c1993.

Subjects

Communication in management > Communication in management / United States.
Customer services > Customer services / United States.
Total quality management > Total quality management / United States.

Summary

"Based on excerpts of speeches from the Conference Board's European and U.S. Quality Conferences, this report describes how companies are facing the challenges of total quality management"--p. 7.

Note

Title from caption.

Physical Description

54 p. ; 28 cm.

ISBN

0823704734

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