Sustaining total quality

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245 0 0 ‡aSustaining total quality / ‡cedited by Theresa Brothers and Elizabeth Miranda.
260 ⊔ ⊔ ‡aNew York, NY : ‡bConference Board, ‡cc1993.
300 ⊔ ⊔ ‡a54 p. ; ‡c28 cm.
490 0 ⊔ ‡aReport / Conference Board. ; ‡vno. 1025.
500 ⊔ ⊔ ‡aTitle from caption.
520 ⊔ ⊔ ‡a"Based on excerpts of speeches from the Conference Board's European and U.S. Quality Conferences, this report describes how companies are facing the challenges of total quality management"--p. 7.
538 ⊔ ⊔ ‡aMode of access: Internet.
650 ⊔ 0 ‡aCommunication in management ‡zUnited States.
650 ⊔ 0 ‡aCustomer services ‡zUnited States.
650 ⊔ 0 ‡aTotal quality management ‡zUnited States.
700 1 ⊔ ‡aMiranda, Elizabeth.
710 2 ⊔ ‡aConference Board.
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