The service focus :
developing winning game plans for service companies /
John C. Shaw.

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Main Author: Shaw, John C. (John Clark), 1933-
Language(s): English
Published: Homewood, Ill. : Dow Jones-Irwin, [1989], c1990.
Subjects: Strategic planning > Strategic planning / United States.
Service industries > Service industries / United States > Service industries / United States / Management.
Physical Description: xiii, 262 p. : ill. ; 24 cm.
ISBN: 155623239X
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Item Link	Original Source
Limited (search only)	University of Michigan

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