Increasing your sales through customer services :
a critical function in transition /
edited by Fred S. Rosenau and Leslie R. Chase.

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Related Names
Chase, Leslie.
Rosenau, Fred S.
Information Industry Association.
Language(s)
English
Published
Washington, D.C. : Information Industry Association, c1984.
Subjects
Information services > United States > Marketing.
Customer services.
Physical Description
iv, 147 leaves ; 28 cm.
ISBN
0942774159
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