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‡aIncreasing your sales through customer services :
‡ba critical function in transition /
‡cedited by Fred S. Rosenau and Leslie R. Chase.
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260 |
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‡aWashington, D.C. :
‡bInformation Industry Association,
‡cc1984.
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300 |
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‡aiv, 147 leaves ;
‡c28 cm.
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‡aMode of access: Internet.
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‡aInformation services
‡zUnited States
‡xMarketing.
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‡aCustomer services.
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‡aChase, Leslie.
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‡aRosenau, Fred S.
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‡aInformation Industry Association.
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