Catalog Record: Shopping behavior of department store customers; a study of store policies and customer demand, with particular reference to delivery service and telephone ordering | HathiTrust Digital Library

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Shopping behavior of department store customers;
a study of store policies and customer demand, with particular reference to delivery service and telephone ordering.

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Main Author: Rich, Stuart U.
Language(s): English
Published: Boston, Division of Research, Graduate School of Business Administration, Harvard University, 1963.
Subjects: Delivery of goods.
Telephone selling.
Department stores > Department stores / United States.
Consumers > Consumers / United States.
Physical Description: xviii, 291 p. maps, diagrs. 22 cm.
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