Shopping behavior of department store customers; a study of store policies and customer demand, with particular reference to delivery service and telephone ordering

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100 1 0 ‡aRich, Stuart U.
245 1 0 ‡aShopping behavior of department store customers; ‡ba study of store policies and customer demand, with particular reference to delivery service and telephone ordering.
260 0 ‡aBoston, ‡bDivision of Research, Graduate School of Business Administration, Harvard University, ‡c1963.
300 ‡axviii, 291 p. ‡bmaps, diagrs. ‡c22 cm.
538 ‡aMode of access: Internet.
650 0 ‡aDelivery of goods.
650 0 ‡aTelephone selling.
650 0 ‡aDepartment stores ‡zUnited States.
650 0 ‡aConsumers ‡zUnited States.
710 2 0 ‡aHarvard University. ‡bGraduate School of Business Administration. ‡bDivision of Research.
CID ‡a007880841
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DAT 1 ‡a20120815231543.0 ‡b2024-08-14T17:52:24Z
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