The airline quality rating 2004 /
Brent D. Bowen, Dean E. Headley.

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Main Author: Bowen, Brent D.
Related Names: Headley, Dean E.
University of Nebraska at Omaha. Aviation Institute.
Language(s): English
Published: Omaha, Neb. : UNO Aviation Institute, University of Nebraska at Omaha, [2004]
Subjects: Air passenger service > Air passenger service / Public opinion.
Consumer satisfaction.
Aeronautics, Commercial > Aeronautics, Commercial / United States.
Airlines > Airlines / United States > Airlines / United States / Quality control > Airlines / United States / Quality control / Statistics.
Note: "April 2004."
Physical Description: [61] leaves : ill. ; 28 cm.
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