Telephone courtesy & customer service

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090	⊔	⊔	‡aBJ2195 ‡b.F56 1990
100	1	⊔	‡aFinch, Lloyd C.
245	1	0	‡aTelephone courtesy & customer service / ‡cLloyd Finch.
250	⊔	⊔	‡aRev. ed.
260	⊔	⊔	‡aMenlo Park, Calif. : ‡bCrisp Publications, ‡cc1990.
300	⊔	⊔	‡aii, 68 p. : ‡bill. ; ‡c26 cm.
336	⊔	⊔	‡atext ‡btxt ‡2rdacontent
337	⊔	⊔	‡acomputer ‡bc ‡2rdamedia
338	⊔	⊔	‡aonline resource ‡bcr ‡2rdacarrier
490	0	⊔	‡aFifty-Minute series
538	⊔	⊔	‡aMode of access: Internet.
650	⊔	0	‡aCustomer services. ‡0http://id.loc.gov/authorities/subjects/sh85034965
650	⊔	0	‡aTelephone etiquette. ‡0http://id.loc.gov/authorities/subjects/sh85133410
740	0	⊔	‡aTelephone courtesy and customer service.
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