Measuring dispute resolution outcomes :
a literature review with implications for workers' compensation /
Duncan S. Ballantyne, Christopher J. Mazingo.

APA Citation

Ballantyne, D. S., Mazingo, C. J. (1999). Measuring dispute resolution outcomes: a literature review with implications for workers' compensation. Cambridge, MA: Workers Compensation Research Institute.

MLA Citation

Ballantyne, Duncan S, and Christopher J. Mazingo. Measuring Dispute Resolution Outcomes: a Literature Review With Implications for Workers' Compensation. Cambridge, MA: Workers Compensation Research Institute, 1999.

Warning: These citations may not always be complete (especially for serials).