Business process improvement :
planning and implementation /
Bennet P. Lientz, Kathryn P. Rea.

Description

Main Author

Lientz, Bennet P.

Related Names

Rea, Kathryn P.

Language(s)

English

Published

San Diego : Harcourt Brace Professional Pub., c1999.

Edition

[2000 ed.].

Subjects

Reengineering (Management)

Note

Includes index.
At head of title: 2000.

Physical Description

xxiv, 532 p. : ill. ; 23 cm. + 1 computer optical disk (4 3/4 in.)

ISBN

0156069660

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