Retention marketing :
customer service /
by Jean Ann Shulse.

APA Citation

Shulse, J. Ann., Learning Resources Network (U.S.). (1989). Retention marketing: customer service. Manhattan, Kan.: Learning Resources Network.

MLA Citation

Shulse, Jean Ann, and Learning Resources Network (U.S.). Retention Marketing: Customer Service. Manhattan, Kan.: Learning Resources Network, 1989.

Warning: These citations may not always be complete (especially for serials).