Beyond user friendly /
Robert H. Anderson, Norman Z. Shapiro.
APA Citation
Anderson, R. H. (Robert Helms)., Shapiro, N. Zalmon., Rand Corporation. (1989). Beyond user friendly. Santa Monica, CA.: Rand.
MLA Citation
Anderson, Robert H. (Robert Helms), 1939-, Norman Zalmon Shapiro, and Rand Corporation. Beyond User Friendly. Santa Monica, CA.: Rand, 1989.
Warning: These citations may not always be complete (especially for serials).