Are you Satisfied? :
citizen feedback and delivery of urban services /
Uwe Deichmann, Somik V. Lall

APA Citation

Deichmann, U., Lall, S. V. (2003). Are you Satisfied?: citizen feedback and delivery of urban services. Washington, D.C.: World Bank, Development Research Group, Infrastructure and Environment.

MLA Citation

Deichmann, Uwe, and Somik V Lall. Are You Satisfied?: Citizen Feedback And Delivery of Urban Services. Washington, D.C.: World Bank, Development Research Group, Infrastructure and Environment, 2003.

Warning: These citations may not always be complete (especially for serials).