Improving service quality : a governor's guide for launching or expanding major quality initiatives ; Improving service quality : profiles of four governors who have pioneered major quality initiatives

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020 ‡a1558773010 (2nd title)
020 ‡a1558773061 (1st title)
035 ‡asdr-pst.a2026234
035 ‡a(OCoLC)40663898
035 ‡aLIAS2300179
040 ‡cPSt
050 1 4 ‡aJK2445.P76 ‡bN37 1998
110 2 ‡aNational Governors' Association.
245 1 0 ‡aImproving service quality : ‡ba governor's guide for launching or expanding major quality initiatives ; Improving service quality : profiles of four governors who have pioneered major quality initiatives.
246 1 ‡iOn cover: ‡aInvesting in America's future
246 3 0 ‡aProfiles of four governors who have pioneered major quality initiatives
246 3 0 ‡aGovernor's guide for launching or expanding major quality initiatives
260 ‡aWashington, D.C. : ‡bNational Governors' Association, ‡cc1998.
300 ‡a29, 37 p. ; ‡c28 cm.
500 ‡a"August 1998"--T.p for 1st title; "February 1998"--T.p. for 2nd title.
538 ‡aMode of access: Internet.
650 0 ‡aTotal quality management in government ‡zUnited States ‡xStates.
650 0 ‡aGovernment productivity ‡zUnited States ‡xStates.
650 0 ‡aState governments ‡zUnited States.
740 0 2 ‡aImproving service quality : profiles of four governors who have pioneered major quality initiatives.
CID ‡a007058835
DAT 0 ‡b20090708000000.0
DAT 1 ‡a20120815055334.0 ‡b2023-03-04T19:07:17Z
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HOL ‡0sdr-pst.a2026234 ‡apst ‡bSDR ‡cPST ‡ppst.000033624297 ‡sPST ‡1a2026234
974 ‡bPST ‡cPST ‡d20230304 ‡sgoogle ‡upst.000033624297 ‡y1998 ‡ric ‡qbib ‡tUS bib date1 >= 1929