Fundamentals of performance technology :
a guide to improving people, process and performance /
by Darlene M. Van Tiem, James L. Moseley, Joan Conway Dessinger.

APA Citation

Van Tiem, D. M., Dessinger, J. Conway., Moseley, J. L. (James Lee)., International Society for Performance Improvement. (2004). Fundamentals of performance technology: a guide to improving people, process and performance. 2nd ed. Silver Spring, MD: International Society for Performance Improvement.

MLA Citation

Van Tiem, Darlene M, Joan Conway Dessinger, James L. (James Lee) Moseley, and International Society for Performance Improvement. Fundamentals of Performance Technology: a Guide to Improving People, Process And Performance. 2nd ed. Silver Spring, MD: International Society for Performance Improvement, 2004.