Warranties, extended warranties, and product quality /
Nancy A. Lutz and V. Padmanabhan.

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Main Author: Lutz, Nancy A.
Related Names: Padmanābhan, Vi.
Stanford University. Graduate School of Business.
Language(s): English
Published: [Stanford, Calif. : Jackson Library, Graduate School of Business, Stanford University], 1994.
Subjects: Warranty > Warranty / Mathematical models.
Note: "First draft: December 1993 ; This draft: June 1994".
Physical Description: 40 p. ; 28 cm.
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Limited (search only) no.1311	Pennsylvania State University

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