Strategic operations :
competing through capabilities /
Robert H. Hayes, Gary P. Pisano, David M. Upton.
APA Citation
Hayes, R. H., Upton, D. M., Pisano, G. P. (1996). Strategic operations: competing through capabilities. New York: Free Press.
MLA Citation
Hayes, Robert H, David M. Upton, and Gary P Pisano. Strategic Operations: Competing Through Capabilities. New York: Free Press, 1996.
Warning: These citations may not always be complete (especially for serials).