The hard road to the softer side :
lessons from the transformation of Sears /
Arthur C. Martinez with Charles Madigan.

APA Citation

Martinez, A. C., Madigan, C. (2001). The hard road to the softer side: lessons from the transformation of Sears. New York: Crown Business.

MLA Citation

Martinez, Arthur C., 1939-, and Charles Madigan. The Hard Road to the Softer Side: Lessons From the Transformation of Sears. New York: Crown Business, 2001.

Warning: These citations may not always be complete (especially for serials).