Making the software business case :
improvement by the numbers /
Donald J. Reifer.

APA Citation

Reifer, D. J. (2002). Making the software business case: improvement by the numbers. Boston: Addison Wesley.

MLA Citation

Reifer, Donald J. Making the Software Business Case: Improvement by the Numbers. Boston: Addison Wesley, 2002.

Warning: These citations may not always be complete (especially for serials).