Customer service programs in ARL libraries :
a SPEC kit /
by George J. Soete.

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Related Names: Soete, George J.
Association of Research Libraries. Office of Leadership and Management Services.
Language(s): English
Published: Washington, DC : Association of Research Libraries, Office of Leadership and Management Services, c1998.
Subjects: Research libraries > Research libraries / Customer services > Research libraries / Customer services / United States.
Note: "May 1998."
Physical Description: 93 p. : ill. ; 28 cm.
Locate a Print Version: Find in a library

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