Relationship marketing : bringing quality, customer service, and marketing together

LDR 01143nam a2200313 a 4500
001 002753271
003 MiAaHDL
005 20210817000000.0
006 m d
007 cr bn ---auaua
008 940204m19931991mdu 000 0 eng d
020 ⊔ ⊔ ‡a0750609788
035 ⊔ ⊔ ‡a(MiU)990027532710106381
035 ⊔ ⊔ ‡asdr-miu.990027532710106381
035 ⊔ ⊔ ‡a(OCoLC)28059561
035 ⊔ ⊔ ‡z(MiU)Aleph002753271
040 ⊔ ⊔ ‡aMFS ‡cMFS ‡dIOM ‡dEYM
090 ⊔ ⊔ ‡aHF5415 ‡b.C52717 1993
100 1 ⊔ ‡aChristopher, Martin.
245 1 0 ‡aRelationship marketing : ‡bbringing quality, customer service, and marketing together / ‡cMartin Christopher, Adrian Payne and David Ballantyne.
250 ⊔ ⊔ ‡aPaperback ed.
260 ⊔ ⊔ ‡aOxford ; ‡aBoston : ‡bButterworth-Heinemann, ‡c1993, c1991.
300 ⊔ ⊔ ‡aviii, 204 p. : ‡bill. ; ‡c24 cm.
490 0 ⊔ ‡aMarketing series
500 ⊔ ⊔ ‡a"Published in association with the Chartered Institute of Marketing."
504 ⊔ ⊔ ‡aIncludes bibliographical references and index.
538 ⊔ ⊔ ‡aMode of access: Internet.
650 ⊔ 0 ‡aQuality control.
650 ⊔ 0 ‡aCustomer services.
650 ⊔ 0 ‡aMarketing.
700 1 ⊔ ‡aBallantyne, David.
700 1 ⊔ ‡aPayne, Adrian.
710 2 ⊔ ‡aChartered Institute of Marketing.
CID ⊔ ⊔ ‡a002753271
DAT 0 ⊔ ‡a19960129000000.0 ‡b20210817000000.0
DAT 1 ⊔ ‡a20210922060713.0 ‡b2023-11-06T18:42:01Z
CAT ⊔ ⊔ ‡aSDR-MIU ‡dALMA ‡lprepare.pl-004-008
FMT ⊔ ⊔ ‡aBK
HOL ⊔ ⊔ ‡0sdr-miu.990027532710106381 ‡aMiU ‡bSDR ‡cMIU ‡pmdp.39015033134480 ‡sMIU ‡1990027532710106381
974 ⊔ ⊔ ‡bMIU ‡cMIU ‡d20231106 ‡sgoogle ‡umdp.39015033134480 ‡y1991 ‡ric ‡qbib ‡tUS bib date2, date type m >= 1929